.Support-module__uK_0ba__supportRoot{--support-primary:#3b82f6;--support-primary-end:#8b5cf6;--support-success:#22c55e;--support-warning:#f59e0b;--support-error:#ef4444;--support-muted:#6b7280;--status-open:#22c55e;--status-pending:#f59e0b;--status-closed:#6b7280;--priority-critical:#ef4444;--priority-high:#f59e0b;--priority-moderate:#3b82f6;--priority-low:#6b7280;--category-enterprise:#a855f7;--category-bug:#ef4444;--category-billing:#22c55e;--category-feature:#f59e0b;--category-general:#3b82f6;contain:content;min-height:100%}.Support-module__uK_0ba__container{max-width:900px;margin:0 auto;padding:24px}.Support-module__uK_0ba__header{justify-content:space-between;align-items:center;margin-bottom:24px;display:flex}.Support-module__uK_0ba__title{color:var(--qbank-text);align-items:center;gap:12px;margin:0;font-size:28px;font-weight:700;display:flex}.Support-module__uK_0ba__titleIcon{font-size:32px}.Support-module__uK_0ba__refreshButton{background:var(--qbank-card);width:44px;height:44px;color:var(--qbank-text-secondary);cursor:pointer;border:none;border-radius:12px;justify-content:center;align-items:center;transition:all .2s;display:flex}.Support-module__uK_0ba__refreshButton:hover{background:var(--qbank-card-hover);color:var(--support-primary);transform:rotate(90deg)}.Support-module__uK_0ba__refreshButton:disabled{opacity:.5;cursor:not-allowed}.Support-module__uK_0ba__refreshIcon{width:20px;height:20px}.Support-module__uK_0ba__refreshSpinner{border:2px solid #0000;border-top-color:var(--support-primary);border-radius:50%;width:20px;height:20px;animation:.8s linear infinite Support-module__uK_0ba__spin}.Support-module__uK_0ba__tabsContainer{background:var(--qbank-card);border:1px solid var(--qbank-border);border-radius:16px;gap:8px;margin-bottom:24px;padding:6px;display:flex}.Support-module__uK_0ba__tab{color:var(--qbank-text-secondary);cursor:pointer;background:0 0;border:none;border-radius:12px;flex:1;justify-content:center;align-items:center;gap:8px;padding:14px 20px;font-size:14px;font-weight:500;transition:all .2s;display:flex}.Support-module__uK_0ba__tab:hover{background:var(--qbank-bg);color:var(--qbank-text)}.Support-module__uK_0ba__tabActive{background:linear-gradient(135deg,var(--support-primary),var(--support-primary-end));color:#fff;box-shadow:0 4px 12px #3b82f64d}.Support-module__uK_0ba__tabActive:hover{background:linear-gradient(135deg,var(--support-primary),var(--support-primary-end));color:#fff}.Support-module__uK_0ba__tabIcon{font-size:18px}.Support-module__uK_0ba__ticketList{contain:content;flex-direction:column;gap:12px;display:flex}.Support-module__uK_0ba__ticketCard{--index:0;background:var(--qbank-card);border:1px solid var(--qbank-border);cursor:pointer;animation:.3s ease-out forwards Support-module__uK_0ba__slideInRight;animation-delay:calc(var(--index)*50ms);opacity:0;will-change:transform,opacity;backface-visibility:hidden;contain:layout style paint;border-radius:16px;padding:16px;transition:transform .2s,box-shadow .2s;transform:translateZ(0)}.Support-module__uK_0ba__ticketCard:nth-child(n+11){animation-delay:.5s}@keyframes Support-module__uK_0ba__slideInRight{0%{opacity:0;transform:translate(20px)translateZ(0)}to{opacity:1;transform:translate(0)translateZ(0)}}.Support-module__uK_0ba__ticketCard:hover{box-shadow:0 8px 24px #0000001f,0 0 0 1px var(--qbank-border);transform:translateY(-2px)translateZ(0)}.Support-module__uK_0ba__ticketCard[data-status=Open]:hover{box-shadow:0 8px 24px #0000001f,0 0 16px #22c55e33}.Support-module__uK_0ba__ticketCard[data-status=Pending]:hover{box-shadow:0 8px 24px #0000001f,0 0 16px #f59e0b33}.Support-module__uK_0ba__ticketHeader{align-items:center;gap:8px;margin-bottom:12px;display:flex}.Support-module__uK_0ba__statusBadge{border-radius:20px;align-items:center;gap:6px;padding:4px 10px;font-size:12px;font-weight:600;animation:.3s ease-out Support-module__uK_0ba__badgePop;display:flex}@keyframes Support-module__uK_0ba__badgePop{0%{transform:scale(.8)}50%{transform:scale(1.05)}to{transform:scale(1)}}.Support-module__uK_0ba__statusBadge[data-status=Open]{color:var(--status-open);background:#22c55e26}.Support-module__uK_0ba__statusBadge[data-status=Pending]{color:var(--status-pending);background:#f59e0b26}.Support-module__uK_0ba__statusBadge[data-status=Closed]{color:var(--status-closed);background:#6b728026}.Support-module__uK_0ba__statusDot{background:currentColor;border-radius:50%;width:8px;height:8px}.Support-module__uK_0ba__priorityBadge{text-transform:uppercase;border-radius:6px;padding:4px 8px;font-size:10px;font-weight:600}.Support-module__uK_0ba__priorityBadge[data-priority=Critical]{color:var(--priority-critical);background:#ef444426}.Support-module__uK_0ba__priorityBadge[data-priority=High]{color:var(--priority-high);background:#f59e0b26}.Support-module__uK_0ba__priorityBadge[data-priority=Moderate]{color:var(--priority-moderate);background:#3b82f626}.Support-module__uK_0ba__priorityBadge[data-priority=Low]{color:var(--priority-low);background:#6b728026}.Support-module__uK_0ba__categoryIcon{border-radius:8px;justify-content:center;align-items:center;width:32px;height:32px;margin-left:auto;font-size:16px;display:flex}.Support-module__uK_0ba__categoryIcon[data-category=Enterprise]{background:#a855f726}.Support-module__uK_0ba__categoryIcon[data-category=Bug]{background:#ef444426}.Support-module__uK_0ba__categoryIcon[data-category=Billing]{background:#22c55e26}.Support-module__uK_0ba__categoryIcon[data-category=Feature]{background:#f59e0b26}.Support-module__uK_0ba__categoryIcon[data-category=General]{background:#3b82f626}.Support-module__uK_0ba__ticketSubject{color:var(--qbank-text);-webkit-line-clamp:2;line-clamp:2;-webkit-box-orient:vertical;margin:0 0 8px;font-size:16px;font-weight:600;display:-webkit-box;overflow:hidden}.Support-module__uK_0ba__ticketPreview{color:var(--qbank-text-secondary);-webkit-line-clamp:2;line-clamp:2;-webkit-box-orient:vertical;margin:0 0 12px;font-size:13px;line-height:1.5;display:-webkit-box;overflow:hidden}.Support-module__uK_0ba__ticketFooter{color:var(--qbank-text-muted);align-items:center;gap:16px;font-size:12px;display:flex}.Support-module__uK_0ba__ticketMeta{align-items:center;gap:4px;display:flex}.Support-module__uK_0ba__ticketMetaIcon{opacity:.7;font-size:14px}.Support-module__uK_0ba__chevronIcon{opacity:.5;margin-left:auto;transition:transform .2s}.Support-module__uK_0ba__ticketCard:hover .Support-module__uK_0ba__chevronIcon{opacity:1;transform:translate(4px)}.Support-module__uK_0ba__chatContainer{flex-direction:column;height:calc(100vh - 150px);max-height:700px;display:flex}.Support-module__uK_0ba__chatHeader{background:var(--qbank-card);border:1px solid var(--qbank-border);border-bottom:none;border-radius:16px 16px 0 0;padding:16px}.Support-module__uK_0ba__chatHeaderBadges{gap:8px;margin-bottom:8px;display:flex}.Support-module__uK_0ba__chatSubject{color:var(--qbank-text);margin:0;font-size:18px;font-weight:700}.Support-module__uK_0ba__messagesArea{background:var(--qbank-bg);border-left:1px solid var(--qbank-border);border-right:1px solid var(--qbank-border);flex:1;padding:16px;overflow-y:auto}.Support-module__uK_0ba__messagesList{flex-direction:column;gap:16px;display:flex}.Support-module__uK_0ba__messageRow{align-items:flex-end;gap:8px;display:flex}.Support-module__uK_0ba__messageRowUser{flex-direction:row-reverse}.Support-module__uK_0ba__messageAvatar{border-radius:50%;flex-shrink:0;justify-content:center;align-items:center;width:32px;height:32px;font-size:16px;display:flex}.Support-module__uK_0ba__adminAvatar{background:linear-gradient(135deg,var(--support-primary),var(--support-primary-end));color:#fff}.Support-module__uK_0ba__userAvatar{color:var(--support-primary);background:#3b82f633}.Support-module__uK_0ba__messageBubble{border-radius:16px;max-width:75%;padding:12px 16px;animation:.2s ease-out Support-module__uK_0ba__bubbleIn}@keyframes Support-module__uK_0ba__bubbleIn{0%{opacity:0;transform:scale(.95)translateY(10px)}to{opacity:1;transform:scale(1)translateY(0)}}.Support-module__uK_0ba__messageBubbleAdmin{background:var(--qbank-card);border:1px solid var(--qbank-border);border-bottom-left-radius:4px}.Support-module__uK_0ba__messageBubbleUser{background:linear-gradient(135deg,var(--support-primary),var(--support-primary-end));color:#fff;border-bottom-right-radius:4px}.Support-module__uK_0ba__messageContent{white-space:pre-wrap;margin:0 0 4px;font-size:14px;line-height:1.5}.Support-module__uK_0ba__messageTime{opacity:.7;font-size:11px}.Support-module__uK_0ba__messageBubbleUser .Support-module__uK_0ba__messageTime{color:var(--overlay-text-soft)}.Support-module__uK_0ba__replyContainer{background:var(--qbank-card);border:1px solid var(--qbank-border);border-top:none;border-radius:0 0 16px 16px;align-items:flex-end;gap:8px;padding:12px;display:flex}.Support-module__uK_0ba__replyInputWrapper{background:var(--qbank-bg);border:1px solid var(--qbank-border);border-radius:24px;flex:1;overflow:hidden}.Support-module__uK_0ba__replyInput{width:100%;color:var(--qbank-text);resize:none;background:0 0;border:none;outline:none;padding:12px 16px;font-size:14px}.Support-module__uK_0ba__replyInput::placeholder{color:var(--qbank-text-muted)}.Support-module__uK_0ba__sendButton{background:linear-gradient(135deg,var(--support-primary),var(--support-primary-end));color:#fff;cursor:pointer;border:none;border-radius:50%;justify-content:center;align-items:center;width:44px;height:44px;transition:all .2s;display:flex}.Support-module__uK_0ba__sendButton:hover:not(:disabled){transform:scale(1.05);box-shadow:0 4px 12px #3b82f666}.Support-module__uK_0ba__sendButton:disabled{opacity:.5;cursor:not-allowed}.Support-module__uK_0ba__sendIcon{width:20px;height:20px}.Support-module__uK_0ba__sendSpinner{border:2px solid #ffffff4d;border-top-color:#fff;border-radius:50%;width:20px;height:20px;animation:.8s linear infinite Support-module__uK_0ba__spin}.Support-module__uK_0ba__closedNotice{border:1px solid var(--qbank-border);color:var(--qbank-text-secondary);background:#6b72801a;border-top:none;border-radius:0 0 16px 16px;justify-content:center;align-items:center;gap:8px;padding:16px;font-size:14px;display:flex}.Support-module__uK_0ba__closedIcon{opacity:.7}.Support-module__uK_0ba__formContainer{padding:4px 0}.Support-module__uK_0ba__formSection{margin-bottom:24px}.Support-module__uK_0ba__formLabel{color:var(--qbank-text);margin-bottom:12px;font-size:14px;font-weight:600;display:block}.Support-module__uK_0ba__categoryChips{flex-wrap:wrap;gap:8px;display:flex}.Support-module__uK_0ba__categoryChip{border:1px solid var(--qbank-border);background:var(--qbank-bg);color:var(--qbank-text-secondary);cursor:pointer;border-radius:12px;align-items:center;gap:8px;padding:10px 16px;font-size:14px;transition:all .2s;display:flex}.Support-module__uK_0ba__categoryChip:hover{border-color:var(--qbank-text-muted)}.Support-module__uK_0ba__categoryChipSelected{border-width:2px;font-weight:600;animation:.2s cubic-bezier(.68,-.55,.27,1.55) Support-module__uK_0ba__chipSelect}@keyframes Support-module__uK_0ba__chipSelect{0%{transform:scale(1)}50%{transform:scale(1.03)}to{transform:scale(1)}}.Support-module__uK_0ba__categoryChip[data-category=enterprise].Support-module__uK_0ba__categoryChipSelected{border-color:var(--category-enterprise);color:var(--category-enterprise);background:#a855f726}.Support-module__uK_0ba__categoryChip[data-category=bug].Support-module__uK_0ba__categoryChipSelected{border-color:var(--category-bug);color:var(--category-bug);background:#ef444426}.Support-module__uK_0ba__categoryChip[data-category=billing].Support-module__uK_0ba__categoryChipSelected{border-color:var(--category-billing);color:var(--category-billing);background:#22c55e26}.Support-module__uK_0ba__categoryChip[data-category=feature].Support-module__uK_0ba__categoryChipSelected{border-color:var(--category-feature);color:var(--category-feature);background:#f59e0b26}.Support-module__uK_0ba__categoryChip[data-category=general].Support-module__uK_0ba__categoryChipSelected{border-color:var(--category-general);color:var(--category-general);background:#3b82f626}.Support-module__uK_0ba__chipIcon{font-size:18px}.Support-module__uK_0ba__formInput{border:1px solid var(--qbank-border);background:var(--qbank-bg);width:100%;color:var(--qbank-text);border-radius:12px;outline:none;padding:14px 16px;font-size:14px;transition:border-color .2s}.Support-module__uK_0ba__formInput:focus{border-color:var(--support-primary);border-width:2px;padding:13px 15px}.Support-module__uK_0ba__formInput::placeholder{color:var(--qbank-text-muted)}.Support-module__uK_0ba__formTextarea{resize:vertical;min-height:150px;line-height:1.5}.Support-module__uK_0ba__formError{color:var(--support-error);margin-top:6px;font-size:12px}.Support-module__uK_0ba__submitButton{background:linear-gradient(135deg,var(--support-primary),var(--support-primary-end));color:#fff;cursor:pointer;border:none;border-radius:12px;justify-content:center;align-items:center;gap:8px;width:100%;padding:16px 24px;font-size:16px;font-weight:600;transition:all .2s;display:flex}.Support-module__uK_0ba__submitButton:hover:not(:disabled){transform:translateY(-2px);box-shadow:0 8px 24px #3b82f666}.Support-module__uK_0ba__submitButton:disabled{opacity:.7;cursor:not-allowed}.Support-module__uK_0ba__submitSpinner{border:2px solid #ffffff4d;border-top-color:#fff;border-radius:50%;width:20px;height:20px;animation:.8s linear infinite Support-module__uK_0ba__spin}.Support-module__uK_0ba__emailAlternative{color:var(--qbank-text-secondary);justify-content:center;align-items:center;gap:8px;margin-top:16px;font-size:14px;display:flex}.Support-module__uK_0ba__emailLink{color:var(--qbank-text-secondary);text-decoration:none;transition:color .2s}.Support-module__uK_0ba__emailLink:hover{color:var(--support-primary)}.Support-module__uK_0ba__emptyState{text-align:center;flex-direction:column;justify-content:center;align-items:center;padding:64px 32px;display:flex}.Support-module__uK_0ba__emptyIcon{background:linear-gradient(135deg,#3b82f633,#8b5cf633);border-radius:50%;justify-content:center;align-items:center;width:100px;height:100px;margin-bottom:24px;font-size:50px;display:flex}.Support-module__uK_0ba__emptyTitle{color:var(--qbank-text);margin:0 0 8px;font-size:20px;font-weight:700}.Support-module__uK_0ba__emptyDescription{color:var(--qbank-text-secondary);margin:0 0 24px;line-height:1.5}.Support-module__uK_0ba__emptyButton{background:linear-gradient(135deg,var(--support-primary),var(--support-primary-end));color:#fff;cursor:pointer;border:none;border-radius:12px;align-items:center;gap:8px;padding:12px 24px;font-size:14px;font-weight:600;transition:all .2s;display:flex}.Support-module__uK_0ba__emptyButton:hover{transform:translateY(-2px);box-shadow:0 8px 24px #3b82f666}.Support-module__uK_0ba__skeleton{background:linear-gradient(90deg,var(--qbank-card)25%,var(--qbank-bg)50%,var(--qbank-card)75%);background-size:200% 100%;border-radius:8px;animation:1.5s infinite Support-module__uK_0ba__shimmer}@keyframes Support-module__uK_0ba__shimmer{0%{background-position:200% 0}to{background-position:-200% 0}}.Support-module__uK_0ba__skeletonCard{border-radius:16px;height:140px;margin-bottom:12px}.Support-module__uK_0ba__skeletonHeader{border-radius:12px;height:48px;margin-bottom:24px}.Support-module__uK_0ba__skeletonTabs{border-radius:16px;height:56px;margin-bottom:24px}@keyframes Support-module__uK_0ba__spin{to{transform:rotate(360deg)}}@media (max-width:768px){.Support-module__uK_0ba__container{padding:16px}.Support-module__uK_0ba__title{font-size:22px}.Support-module__uK_0ba__tab{padding:12px 16px;font-size:13px}.Support-module__uK_0ba__tabIcon{display:none}.Support-module__uK_0ba__categoryChips{flex-direction:column}.Support-module__uK_0ba__categoryChip{width:100%}}@media (prefers-reduced-motion:reduce){.Support-module__uK_0ba__ticketCard,.Support-module__uK_0ba__statusBadge,.Support-module__uK_0ba__messageBubble,.Support-module__uK_0ba__categoryChipSelected{animation:none}.Support-module__uK_0ba__refreshButton:hover,.Support-module__uK_0ba__ticketCard:hover,.Support-module__uK_0ba__sendButton:hover,.Support-module__uK_0ba__submitButton:hover,.Support-module__uK_0ba__emptyButton:hover{transform:none}}