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Frequently asked

Questions, answered.

Everything you need to know before signing up. Still curious? Ask us directly.

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ClinIQ is a comprehensive medical learning platform designed for medical students worldwide. It includes an up-to-date QBank system, comprehensive Step eBooks, AI-powered analytics, and study tools.

Complimentary trial access is granted on request, not automatically. Ask for it at cliniqus.com/request-access, email support@cliniqus.com, or message us on YouTube, Facebook, or Instagram. A person reviews every request — usually within 24 hours — and approved students receive an activation code by email. No credit card required.

Yes! Your subscription works on up to 3 devices simultaneously. Your progress syncs across all devices in real-time.

We accept PayPal and all major credit cards through our secure payment processor.

After purchase, you will receive an activation code. Simply enter this code in the ClinIQ mobile app to activate your subscription.

Yes, you can upgrade your plan at any time. Your remaining subscription time will be credited toward the new plan.

Email us at support@cliniqus.com and we will respond within 24 hours. Premium users get priority support.

No refunds are provided after payment because a complimentary trial of the service is available on request before subscribing.