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Frequently asked

Questions, answered.

Everything you need to know before signing up. Still curious? Ask us directly.

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ClinIQ is a comprehensive medical learning platform designed for medical students worldwide. It includes an up-to-date QBank system, comprehensive Step eBooks, AI-powered analytics, and study tools.

You get 2 days of full access to all features including QBank, eBooks, and analytics. No credit card required to start.

Yes! Your subscription works on up to 3 devices simultaneously. Your progress syncs across all devices in real-time.

We accept PayPal and all major credit cards through our secure payment processor.

After purchase, you will receive an activation code. Simply enter this code in the ClinIQ mobile app to activate your subscription.

Yes, you can upgrade your plan at any time. Your remaining subscription time will be credited toward the new plan.

Email us at support@cliniqus.com and we will respond within 24 hours. Premium users get priority support.

No refunds are provided after payment because users can test the service through a free two-day trial before subscribing.