Privacy Policy

1. Introduction

ClinIQ ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use the ClinIQ mobile application and website (the "Service").

Please read this Privacy Policy carefully. By using ClinIQ, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

Personal Information

When you create an account, we collect:

• Email address
• Username
• Phone number
• Password (encrypted)

Usage Information

We automatically collect information about how you use ClinIQ:

• Study progress and performance analytics
• QBank answers and test results
• Time spent on materials
• Notes and highlights you create
• Device information and IP addresses

Device Information

We collect device identifiers to enforce our 2-device limit policy and for security purposes. This includes device type, operating system, and unique device identifiers.

3. How We Use Your Information

We use your information to:

• Provide and maintain the Service
• Process your subscriptions and payments
• Personalize your learning experience
• Generate AI-powered analytics and study recommendations
• Sync your data across your devices
• Send important account notifications
• Enforce our Terms of Service and prevent fraud
• Improve and develop new features

4. Data Storage & Security

Your data is stored securely using Google Firebase infrastructure with the following protections:

• All data is encrypted in transit using TLS/SSL
• Passwords are hashed using industry-standard algorithms
• eBooks are protected with advanced content protection technology
• Access to user data is strictly controlled and monitored
• Regular security audits and updates

While we implement strong security measures, no method of electronic storage is 100% secure. We cannot guarantee absolute security of your data.

5. Data Sharing & Third Parties

We do not sell your personal information. We may share your data with:

• Firebase/Google: For authentication, database, and cloud storage services
• PayPal: For processing payments (only payment-related information)
• Analytics providers: Aggregated, anonymized usage statistics
• Legal authorities: When required by law or to protect our rights

6. Cookies & Tracking

Our website uses cookies and similar technologies to:

• Keep you logged in
• Remember your preferences
• Analyze website traffic
• Improve user experience

You can control cookies through your browser settings. Disabling cookies may affect some functionality of the website.

7. Your Rights

You have the following rights regarding your personal data:

• Access: Request a copy of your personal data
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your account and data
• Portability: Request your data in a portable format
• Objection: Object to certain data processing activities

To exercise these rights, please contact us at support@cliniqus.com. We will respond within 30 days.

8. Data Retention

We retain your personal data for as long as your account is active or as needed to provide you services. If you request account deletion, we will delete your personal data within 30 days, except for data we are required to keep for legal, tax, or audit purposes. Anonymized analytics data may be retained indefinitely.

9. Children's Privacy

ClinIQ is not intended for users under 18 years of age without parental consent. We do not knowingly collect personal information from children under 18. If we become aware that we have collected data from a child without parental consent, we will take steps to delete that information.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically.

11. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us: