01Overview
At ClinIQ, we are committed to transparency and fairness. Because we offer a generous 2-day free trial with full access to all features — no credit card required — users can test the service before subscribing. No refunds are provided after payment because users can test the service through a free two-day trial before subscribing.
02No Refund Policy
No refunds are provided after payment because users can test the service through a free two-day trial before subscribing. All purchases made on ClinIQ are final and non-refundable. This applies to:
- All subscription plans: Monthly, Quarterly, Biannual, Yearly, and Lifetime.
- Activated subscription codes: Once a code has been activated, no refund will be issued.
- Unused subscription time: We do not issue refunds for remaining unused time on any plan.
03Why We Don't Offer Refunds
We believe the best way to ensure customer satisfaction is by letting you try before you buy:
2-Day Free Trial
- Full access to all features — QBank, eBooks, AI Assistant, and more
- No credit card required to start
- Experience everything ClinIQ has to offer before committing
- Make an informed purchase decision with confidence
Since you have the opportunity to evaluate the full platform during the free trial, all subsequent purchases are considered final.
04Payment Disputes
We encourage you to contact us directly before filing a dispute with PayPal or your bank. We are committed to resolving any issues fairly and promptly. Filing a chargeback without first contacting us may result in account suspension and may delay the resolution process.
05Policy Changes
We reserve the right to modify this policy at any time. Changes will be effective immediately upon posting on this page.
06Contact Us
If you have any questions about our refund policy, please contact us.
Contact
Email: support@cliniqus.com
Response Time: Within 24-48 hours