01Overview
At ClinIQ, we are committed to transparency and fairness. We offer complimentary trial access on request — full access to all features, no credit card required — so you can test the service before subscribing. No refunds are provided after payment because a complimentary trial of the service is available on request before subscribing.
02No Refund Policy
No refunds are provided after payment because a complimentary trial of the service is available on request before subscribing. All purchases made on ClinIQ are final and non-refundable. This applies to:
- All subscription plans: Monthly, Quarterly, Biannual, Yearly, and Lifetime.
- Activated subscription codes: Once a code has been activated, no refund will be issued.
- Unused subscription time: We do not issue refunds for remaining unused time on any plan.
03Why We Don't Offer Refunds
We believe the best way to ensure customer satisfaction is by letting you try before you buy:
Complimentary Trial Access, On Request
- Full access to all features — QBank, eBooks, AI Assistant, and more
- No credit card required
- Request it at cliniqus.com/request-access, by email, or through our social accounts
- Every request is reviewed by a person, usually within 24 hours
Since you have the opportunity to evaluate the full platform before paying, all subsequent purchases are considered final.
04Payment Disputes
We encourage you to contact us directly before filing a dispute with PayPal or your bank. We are committed to resolving any issues fairly and promptly. Filing a chargeback without first contacting us may result in account suspension and may delay the resolution process.
05Policy Changes
We reserve the right to modify this policy at any time. Changes will be effective immediately upon posting on this page.
06Contact Us
If you have any questions about our refund policy, please contact us.
Contact
Email: support@cliniqus.com
Response Time: Within 24-48 hours